PRIVACY POLICY

PRIVACY POLICY

This Privacy Statement describes how the www.buzzmee.co.za website uses, stores, and protects the information of its customers and visitors.

We do not collect or store any credit card information. This is only collected by our highly secured payment gateways.

We do not share your personal information with any third parties for any purposes, save for the exceptions noted within this Privacy Statement.

Information Collection and Use

BUZZMee collects personal information such as your name, email address, phone number and physical address, when you select to register an account on our website or make a purchase. We also collect your financial information – namely your credit card number. The information we collect is used to respond to your inquiries, process payments, and deliver your purchases.

We employ other companies and individuals to perform functions on our behalf. Examples may include order fulfillment, package delivery, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links) and processing credit card payments. These service providers only have access to the information necessary to facilitate the particular service they provide on behalf of BUZZMee; they are not authorized to use your personal information for any other purpose.

We may be legally obligated to disclose information to the government or other third parties under certain circumstances, such as illegal activity on our website www.buzzmee.co.za or in the interest of protecting the safety of our employees or customers. BUZZMee reserves the right to disclose personal information to its service providers (as described above), law enforcement, or in response to a formal request in a civil action, a court order, subpoena or judicial proceeding as BUZZMee, in our sole and absolute discretion, deem necessary and appropriate.

BUZZMee may transfer personal information as part of a merger or acquisition. You acknowledge that any acquirer of BUZZMee (or its assets) may continue to use your personal information as set forth in this privacy statement.

No Unsolicited Correspondence

BUZZMee does not make unsolicited phone calls or send unsolicited email or postal mail. We will never send you correspondence unless you have requested it, or it is required to complete your transaction. Email is sent to confirm your order, to notify you about back-orders, and to supply you with a tracking number for your shipment. We only contact customers by phone when there is a question regarding an order. If you ever receive unsolicited contact from us, please email Customer Service CustomerSupport@buzzmee.co.za to ensure your own security (that the communication was actually from us) and to ensure there is no further unprompted contact.

If you change your mind after selecting to receive product updates and newsletters from us by email, you can opt out by selecting the "Unsubscribe" link present in every email we send.

Secure Transactions

BUZZMee has security measures in place to protect against the loss, misuse and alteration of personal information submitted to us. To this end, we employ industry standard technology in protecting your sensitive information on our website. Your credit card information is highly confidential, and we handle it accordingly. Our software employs Secure Socket Layering (SSL) technology when transmitting your financial information so that your data can be safely transmitted to our servers. The charges on your credit card statement will appear as "Kratos SA".

Packaging Discretion

Whether BUZZMee is shipping to your home, to your work, or to a gift recipient, the delivery will be discreet. Our packaging makes no mention of the nature of the contents, so your goods will arrive without a hint at what's inside. All of our orders are shipped in plain packaging with ‘Kratos SA’ as the sender.

Though we love our logo, it does not appear anywhere on the outside of the shipping box. Inside the plain shipping box however, you will find our stylish, distinctive packaging. Whether you’re buying for yourself or for another, opening a package from BUZZMee is always a delight.

Our Cookies

Cookies are alphanumeric identifiers that make it possible for us to recognise your browser when you visit www.buzzmee.co.za. By using cookies, we can personalise your return visits and save you time during checkout. None of the information within these cookies is tied to your personal information. In order to enjoy the benefits of being a registered user, your browser must be set to accept cookies. 

Third Party Cookies

We may, from time to time engage third parties to track and analyse non-personally identifiable usage and volume statistical information from visitors to our website. We use this information to administer and improve the quality of our website. Such third parties may use cookies to track visitor behavior. These cookies are not to any personal information nor will they be associated with any individual user or visitor to www.buzzmee.co.za

Third Party Sites

www.buzzmee.co.za provides links to websites we think may be of interest to you, but we are not responsible for the privacy practices of these sites and encourage you to review their privacy policies prior to submitting your personal information. 

Correcting and Updating Your Information

To update or change any of your personal information, access your BUZZMee account by logging in. From there you can modify your preferences as you choose.

Changes To This Statement

As we like to keep with the times, BUZZMee may update this Privacy Statement from time to time. We encourage you to review it regularly. In the event that we make a material change to the manner in which we use your personal information, we will notify you via a prominent notice on our website. 

Want to Contact Us? 

If you have any questions about this Privacy Statement, the policies of this website, or your interaction with BUZZMee, please contact us at CustomerSupport@buzzmee.co.za.